Australia's specialist business and commercial finance broker

I’m Nadine Connell. Since 2009, I’ve personally helped arrange $550 million in business and commercial finance for 3,300+ Australian businesses — accessing 60+ lenders to find the right structure for each deal. No call centres. No junior brokers. Just direct access to a specialist who’s seen every lending scenario.

Business finance broker

Nadine Connell
Co-Founder & Director
Specialist Business Finance Broker
MFAA Accredited

One specialist broker.
60+ commercial property and business finance lenders.

Nadine Connell and her team have been helping arranging commercial property and business finance since 2009. Her lending panel includes lenders who only deal through accredited brokers — lenders you cannot access directly.

$550M+ Finance arranged
3,300+ Clients helped
60+ Lenders on panel
Since 2009 Australia-wide

Why the right finance broker makes all the difference

Have you experienced this?

Securing commercial finance shouldn’t require months of your time or leave you second-guessing every decision. Yet most business owners tell us the same frustrations:

“My bank only offers their own products. Am I getting the best deal?”
“My residential broker doesn’t understand commercial lending”
“I spent months putting together an application, only to be rejected
“I can never get anyone to call me back”

Working with Nadine changes all of this. She answers her phone, understands commercial lending inside out, and has helped 3,300+ Australian business owners get the right deal — including many who had already been knocked back by their bank.

 
Nadine Connell, specialist business finance broker, with co-founder Chris Connell
Nadine Connell, specialist business finance broker, with co-founder Chris Connell

What our clients say

Every client works directly with Nadine. Here is what some of them said about the experience.

★★★★★
"She consistently went above and beyond to address our concerns. Thanks to her expertise and genuine care, we have been able to turn our dreams into reality. Nadine is the person you want on your side."
Karina Cope Google Review
★★★★★
"So thorough, helpful and available. She guided us in depth through the entire loan process and helped us with all the paperwork from day one. I would recommend her highly for any business loan requirement."
Neeru Sharma Google Review
★★★★★
"She guided us every step of the way and made things happen even when most lenders would not know how. She figured out how a company trading under one year could still borrow, which made all the difference."
Andro Tomas Google Review
★★★★★
"She helped me secure finance for a business acquisition and made the entire process seem easy. Her professionalism, attention to detail and willingness to go above and beyond were second to none."
Dale Smith Google Review
★★★★★
"Honest communication and feedback throughout. Highly knowledgeable and experienced. She worked tirelessly to get an outcome for us. Will definitely be using them again. Highly recommend."
Chris and Renee Dwyer Google Review
★★★★★
"Nadine was awesome, professional and proactive. I never would have thought the option she worked out for me would exist. Excellent results for my business financial needs. I highly recommend her."
Imay Gs Google Review

Get started

Let’s get the commercial finance you need.

Nadine Connell, Commercial Finance Broker, Smart Business Plans

Nadine Connell
Commercial Finance Broker

Why choose a specialist business finance broker?

Commercial and business finance is more complex than personal lending. The rules are different, the application process is more involved, and the lending criteria harder to navigate. That's why clients have worked with the Smart Business Plans team since 2009.

What matters
When you work with others
When you work with Smart Business Plans
Lender access
Limited to their own loan products
60+ lenders compared for best fit
Industry knowledge
Generic approach to all businesses
Specialist knowledge of your industry's lending landscape
Response time
Slow to respond — days or weeks of silence
Direct mobile access, calls always answered
Application support
"Do the business plan yourself"
We write professional business plans that lenders want
Financial preparation
"Get your accountant to do the forecasts"
We build cash flow models and 3-year projections
Strategic positioning
Same application submitted to everyone
Tailored for each lender's specific preferences
Problem resolution
Submit and hope for the best
We pre-solve issues before lenders see them
Through to settlement
"You're approved — good luck"
Support every step until keys are in hand
Lender access
OthersLimited to their own loan products
Smart Business Plans60+ lenders compared for best fit
Industry knowledge
OthersGeneric approach to all businesses
Smart Business PlansSpecialist knowledge of your industry's lending landscape
Response time
OthersSlow to respond — days or weeks of silence
Smart Business PlansDirect mobile access, calls always answered
Application support
Others"Do the business plan yourself"
Smart Business PlansWe write professional business plans that lenders want
Financial preparation
Others"Get your accountant to do the forecasts"
Smart Business PlansWe build cash flow models and 3-year projections
Strategic positioning
OthersSame application submitted to everyone
Smart Business PlansTailored for each lender's specific preferences
Problem resolution
OthersSubmit and hope for the best
Smart Business PlansWe pre-solve issues before lenders see them
Through to settlement
Others"You're approved — good luck"
Smart Business PlansSupport every step until keys are in hand

The result? Save 20-60 hours of your time and avoid costly mistakes that could impact your business for years.

How we work

Working with us

Three steps. No surprises. Personal service from first call to settlement day — direct access to Nadine and her team throughout.

Nadine Connell, specialist business finance broker

Book a free consultation

We start with a real conversation about your business, your goals, and how finance fits the picture. No application, no credit check. Around 20 to 30 minutes and we have everything we need.

We find the right lenders

From our panel of 60+ lenders, we identify the best options for your situation — comparing rates, terms, and criteria. You get honest advice with no jargon and no pressure before we submit anything.

Application to settlement

We build your case, prepare the application, and submit strategically. We handle lender queries, negotiate terms, and keep you updated every step of the way through to settlement.

Frequently asked questions about commercial property and business finance

What does a commercial finance broker do?

A commercial finance broker acts as a specialist intermediary between you and the business lending marketplace. Rather than approaching one lender and accepting whatever they offer, we assess your financial position, your goals, and the nature of your transaction, then identify the lenders on our panel most likely to approve your application on competitive terms.

Furthermore, our role extends well beyond introductions. We prepare the application, handle the negotiations, manage lender queries, and support you from the first conversation through to settlement. Because commercial lending is considerably more complex than personal lending, having a specialist broker in your corner can make a significant difference to both the outcome and the terms you secure.

Do commercial finance brokers charge fees for their service?

In most cases, no. We are compensated by the lender via commission once your loan settles (this does not affect your loan costs, it is absorbed by the lender), meaning you pay nothing directly for our brokering service in the majority of transactions. This arrangement is fully disclosed as part of our engagement from the outset.

That said, in some cases where complex lending requirements are at play, if a fee is required you will always be notified in advance so you can make an informed decision. This typically occurs with very complex or non-standard commercial transactions.

Similarly, if your application requires a business plan or cash flow projections, those services are priced and quoted separately in advance. Some lenders require these documents as part of their credit assessment.

What types of finance does Smart Business Plans specialise in?

Our two core specialisations are commercial property finance and business loans, and within each area we cover a broad range of transaction types and loan structures.

On the commercial property side, that includes owner-occupied premises, investment properties, development and construction projects, and SMSF commercial property lending. On the business finance side, we work with working capital facilities, lines of credit, equipment finance, invoice finance, and business acquisition loans.

In addition, we assist clients with refinancing and loan reviews, because securing the right structure at the outset matters, and so does ensuring that structure continues to serve your business as your circumstances evolve. You can explore our commercial property loan options or review our business finance solutions in more detail.

Is Nadine Connell & Smart Business Plans properly accredited and authorised?

Yes. Nadine Connell is accredited with the Mortgage & Finance Association of Australia and is an authorised representative of Loan Market Group (LMG Broker Services Pty Ltd ACL 517192), one of Australia's largest mortgage and finance aggregator groups. Consequently, every client engagement is conducted under a fully regulated credit framework, with all statutory obligations fully observed.

Being an accredited member of the MFAA, the Mortgage and Finance Association of Australia, requires ongoing professional development, professional indemnity insurance, and adherence to a strict member code of practice.

Smart Business Plans has been operating continuously since 2009. During that time the team has helped arrange over $550 million in commercial property and business finance for more than 3,300 Australian business owners and property investors. You can learn more on the Nadine Connell page.

What makes a specialist commercial finance broker different from a mortgage broker?

A residential mortgage broker has deep expertise in home loans, a market characterised by largely standardised lending criteria and consistent credit scorecards. Commercial and business finance, however, operates under fundamentally different rules.

Specifically, commercial lending is a case-by-case risk assessment process. Lenders evaluate the nature of the security, your industry, lease structures, loan purpose, and your business's financial trajectory, not simply a credit score or a basic income test. Therefore, the ability to position an application correctly for the right lender is a skill that develops through years of dedicated commercial practice.

Many of our clients come to us after a residential mortgage broker told them they could not assist. In most cases, the issue was not that the transaction could not be done, but that it needed to be packaged and submitted in a fundamentally different way.

What financial information should I prepare before speaking with a broker?

The good news is that you do not need everything perfectly prepared before our initial conversation. Generally speaking, having some basic information to hand helps us give you a more accurate picture of your options from the outset.

It is useful to know your approximate annual business turnover, how long your business has been trading, whether you have existing debt, and the type and amount of finance you are looking for. For commercial property transactions, basic details about the property, including its intended use and estimated value, are also helpful.

If you are simply at the exploratory stage and want to understand what is possible before committing to any direction, that is perfectly fine. Above all, the important thing is to speak with us before approaching any lender directly, because how your credit file is managed in the early stages can meaningfully affect your options later on.

How do you compare lenders on my behalf without affecting my credit score?

This is one of the most practical advantages of working through a specialist broker rather than approaching lenders directly. Every time a business owner or property investor applies directly to a lender, that lender performs a credit enquiry. Multiple enquiries in a short period register on your credit file as a pattern lenders commonly associate with financial stress, and as a result each subsequent lender may factor that pattern into their assessment.

When you work with us, the comparison and assessment phase happens before any credit enquiry is triggered. We assess your full financial position, identify the right lender for your specific situation, and prepare a well-structured, strategically positioned application.

Consequently, your credit file is only hard touched at the point where we are ready to submit to a lender we have already identified as the right fit, not during the research and shortlisting phase.

Can a broker help me refinance an existing commercial loan or business facility?

Yes, and refinancing is in fact one of the most valuable services we provide. Many business owners and commercial property investors are sitting on loan structures that were appropriate when first arranged but are no longer competitive. This may be because lending conditions have shifted, the business has grown, or better options now exist in the market.

Through a refinancing review, we assess your existing facility against what is currently available across our panel of 60+ lenders. In some cases, the right outcome is renegotiating with your current lender on improved terms. In others, moving to a different lender delivers meaningfully better rates, flexibility, or loan structure.

Importantly, we always assess whether the switching costs are genuinely justified before recommending any change. To understand current commercial lending conditions and whether the market has moved in your favour, our commercial property market insights provides quarterly analysis across Australia's major markets.

How can I stay informed about commercial lending market conditions in Australia?

Commercial lending conditions can shift considerably with interest rate movements, lender credit policy changes, and broader economic factors. Those shifts also vary by state, property type, and loan size. For Australian business owners and commercial property investors, therefore, staying informed is genuinely valuable rather than simply interesting.

The most reliable way to stay current is to work with a specialist who is actively placing loans across the market on a regular basis. Because our team works with lenders daily, we typically have a real-time view of which lenders are competing aggressively and where credit policies have changed, well ahead of what is publicly reported.

You can also read our commercial property market insights, which covers quarterly lending conditions across Sydney, Melbourne, Brisbane, and other key Australian markets. Additionally, our commercial property and business finance articles provide practical commentary on market developments throughout the year.

What tools and resources can help me prepare for a commercial finance conversation?

Understanding your numbers before speaking with a broker or lender puts you in a considerably stronger starting position, both in knowing what you can realistically pursue and in having a more productive initial conversation about structure, affordability, and timing.

Our calculators and tools section includes several practical resources designed specifically for Australian commercial property and business finance scenarios. These include a commercial property buy vs rent calculator, SMSF borrowing calculators, cash flow tools, and borrowing capacity estimators. All tools are free to use and designed to provide directional insight rather than formal financial advice.

Moreover, our commercial property market insights and finance articles provide broader context around market conditions and lending trends, giving you a well-rounded starting point before committing to any direction.

My situation involves both a home loan and a business loan. Can one broker handle both?

Yes, and this situation is more common than most people realise. Many business owners need to refinance their home loan to access equity as part of a business purchase, commercial property acquisition, or expansion. Others simply want the confidence of having one broker who can see their complete financial position rather than working with two separate brokers who each see only half the picture.

We are accredited for residential home loans as well as commercial and business finance, so we can coordinate both facilities in-house. In our experience, the complexity in these transactions almost always sits with the business or commercial component. A business loan or commercial property loan requires specialist knowledge of serviceability assessment, security structures, lender credit policy, and application positioning that a standard residential broker may not have. The residential piece, while important, is typically more straightforward once the commercial structure is resolved.

The risk of using two separate brokers in these situations is real. Each broker sees only part of your borrowing position. Your total debt servicing capacity, the order in which applications are submitted, and how the two facilities interact all matter significantly to how lenders assess your overall position. Having everything coordinated through one specialist means your home loan and business finance are structured to work together from the outset. You can learn more about our accreditation and experience on the Nadine Connell page.

Have a question? Just ask!

One of our lending specialists will be in touch

Business finance broker - Smart Business Plans Australia
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