Success Tips

Part 1 – Before you Meet with the Bank. There are a few very important things you should do before you pick up the phone and book a meeting with your bank manager to get your business loan, and depending on your situation they may take a little time to prepare.

It would be tough to find a business owner that didn’t wish for a competitor-free market. Understandable really, who wouldn’t want to think they had a whole market to themselves. But when you are assessing a potential new market for your product or service, competition can actually be a good thing.

For most (if not all) businesses, the cost of hiring and managing staff is a significant cost. But if staff are essential to your success, what can you do to keep this cost under control without impacting the quality of your service or product?

This is going to sound obvious. Really, really obvious… Have you asked your market if they want the product or service you are going to offer? I mean really asked them – not your immediate family or friends, but members of the market you are going to target with your product or service?

If you do nothing else prior to making a financial commitment to your business idea – know this. Understanding your cash flow is critical. How so?

If there is one thing that drags a new business owner into the ‘time vortex’ it’s naming the business! Hopefully I’ve convinced you by now to spend more of your time on researching and understanding your market, and less on ‘sexy’ stuff like logos. That said, you do need to spend time making sure your

We all know that we should put the customer first. But often that’s easier said than done. After all, what does ‘putting the customer first’ really mean? Does it mean having a rigid set of procedures so all customer service is the same, at the expense of flexibility and the ability to connect one-to-one?

If you’re anything like me, it’s always tempting to want to buy and try the very latest and greatest technology around. And it’s a continual source of wonder just how fast the online world in particular moves and evolves. Those shiny new toys always seem to offer some new nirvana, and you can feel

Would it be rude to refuse to attend a meeting that didn’t have a written agenda and objective provided beforehand? If you answered yes, isn’t it even ruder for the meeting organiser not to give you this information? Meetings are one of those universal things that we all need to do in our day to